1. Cancellations
Cancellations without penalty must be completed before the start of the check-in day. For example:
2. Early Departure or No-Show
Early departures or no-shows will result in a 100% charge of the total booking. Exceptions may be granted with prior hotel approval.
3. Reservation Modifications
Non-refundable bookings do not allow changes to dates or guest names. Extending a reservation will maintain the original policies and restrictions. Exceptions may be granted with prior hotel approval.
4. Refunds
Refunds are not issued for late check-ins or early check-outs. For flexible bookings eligible for partial or full refunds due to cancellations, refunds will be processed within 10 business days after the request and confirmation.
5. Important Information
6. Non-Refundable Costs
By making a reservation, you accept that transaction fees and service charges are non-refundable. These fees will not be reimbursed in the event of cancellation, as they cover services processed during the booking confirmation.
1. Natural Disasters
A credit voucher will be issued for unused nights, valid for 1 calendar year. This voucher is non-transferable, non-refundable, and subject to availability and restrictions.
2. Natural Disaster Alerts
No penalties will apply for date changes within 72 hours of the alert being issued.
3. No-Shows
No penalties will apply for no-shows occurring from the alert issuance up to 5 days after the hotel resumes normal operations.
4. Early Departures
Guests departing early will not incur penalties and will receive a credit voucher for unused nights, valid for 1 year.
5. Rescheduling
The original rate will be honored for travel completed within 1 year of the original booking date. Rescheduling must be completed within 30 days of the natural disaster and will be subject to seasonal restrictions.
6. Policy Changes
This policy is subject to change without prior notice.
Yvonne Carmona
Love this resort! It's all a little separated, like the different areas and restaurants but they provide transportation or you can drive yourself or rent a bike. It's farely close, just have to keep in mind that it's dirt roads so riding a bike might not be the greatest option. The food at the restaurants were delicious though! Recommend the chilaquiles for breakfast. The beds are comfortable. Only bad thing is that the bathroom would randomly smell like sewer water. Overall we loved it and would definitely come back and recommend it.
adrim07
Ricardo and Carlos at reception desk are so helpful and very friendly at check in and making you feel welcome at the hotel. Andres with the tour of the installations is a must, he takes you to see the entire place and helps you out with tips for all the good spots for photos of the place. This is the second time we visit and my husband and I really enjoy the place. Delicious food, great hospitality and the most important quiet and relaxation. Excellent spot for a quick weekend getaway.
Ron Sessler
Couldn’t find the name of the restaurant here in google, but here are some pics. Perfect location, great service and delicious food. Perfect spot to end the day because there’s wine tasting, coffee shop, dessert shop and the restaurant.
About us
Maglén Resort is the largest hotel complex located in the heart of the Guadalupe Valley, considered one of the main wine destinations in the world. The Resort consists of 60 rooms that are made up of four different concepts, each one has a pool, jacuzzi, gardens, rest areas, as well as services and amenities that will allow you to relax and enjoy the moment.
Book now and take advantage of this exclusive opportunity to experience the luxury and comfort that only Maglen Resort can offer.
🔸 Offer valid for a limited time
🔸 Terms and conditions apply
Book now and don’t miss out!